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1

Observable Oral Participation in the Servuction System: Toward a Content and Process Model

Barry Davies, Steve Baron, Kim Harris

Journal:

Journal of Business Research

Year:

1999

Language:

english

File:

PDF, 151 KB

english, 1999

2

Toward an understanding of consumer perspectives on experiences

Baron, Steve, Harris, Kim

Journal:

Journal of Services Marketing

Year:

2010

Language:

english

File:

PDF, 441 KB

english, 2010

3

Customers as oral participants in a service setting

Harris, Kim, Baron, Steve, Ratcliffe, Julie

Journal:

Journal of Services Marketing

Year:

1995

Language:

english

File:

PDF, 167 KB

english, 1995

4

Customer participation in retail service: lessons from Brecht

Harris, Kim, Harris, Richard, Baron, Steve

Journal:

International Journal of Retail & Distribution Management

Year:

2001

Language:

english

File:

PDF, 256 KB

english, 2001

5

When service failure is not service failure: an exploration of the forms and motives of “illegitimate” customer complaining

Baron, Steve, Reynolds, Kate L., Harris, Lloyd C.

Journal:

Journal of Services Marketing

Year:

2005

Language:

english

File:

PDF, 417 KB

english, 2005

6

Deviant employees and dreadful service encounters: customer tales of discord and distrust

Harris, Lloyd, Patterson, Anthony, Baron, Steve

Journal:

Journal of Services Marketing

Year:

2010

Language:

english

File:

PDF, 107 KB

english, 2010

7

Surgical Treatment of Lenke 1 Main Thoracic Idiopathic Scoliosis

Newton, Peter O., Marks, Michelle C., Bastrom, Tracey P., Betz, Randal, Clements, David, Lonner, Baron, Crawford, Alvin, Shufflebarger, Harry, OʼBrien, Michael, Yaszay, Burt

Journal:

Year:

2013

Language:

english

File:

PDF, 589 KB

english, 2013

8

Consumers as resource integrators

Baron, Steve, Harris, Kim

Journal:

Journal of Marketing Management

Year:

2008

Language:

english

File:

PDF, 216 KB

english, 2008

9

Efficacy of Hemivertebra Resection for Congenital Scoliosis

Yaszay, Burt, OʼBrien, Michael, Shufflebarger, Harry L., Betz, Randal R., Lonner, Baron, Shah, Suken A., Boachie-Adjei, Oheneba, Crawford, Alvin, Letko, Lynn, Harms, Jurgen, Gupta, Munish C., Sponsell

Journal:

Year:

2011

Language:

english

File:

PDF, 3.21 MB

english, 2011

10

Understanding the Consumer Experience: It's 'Good To Talk'

Harris, Kim, Baron, Steve, Parker, Cathy

Journal:

Journal of Marketing Management

Year:

2000

Language:

english

File:

PDF, 1.17 MB

english, 2000

11

“What sort of soil do rhododendrons like?” ‐ comparing customer and employee responses to requests for product‐related information

Harris, Kim, Baron, Steve, Davies, Barry

Journal:

Journal of Services Marketing

Year:

1999

Language:

english

File:

PDF, 127 KB

english, 1999

12

Crisis management and services marketing

Baron, Steve, Elliott, Dominic, Harris, Kim, Baron, Steve

Journal:

Journal of Services Marketing

Year:

2005

Language:

english

File:

PDF, 263 KB

english, 2005

13

Oral participation in retail service delivery: a comparison of the roles of contact personnel and customers

Baron, Steve, Harris, Kim, Davies, Barry J.

Journal:

European Journal of Marketing

Year:

1996

Language:

english

File:

PDF, 209 KB

english, 1996

14

Services Marketing ||

Baron, Steve, Harris, Kim

Year:

1995

Language:

english

File:

PDF, 26.47 MB

english, 1995

15

Beyond technology acceptance: understanding consumer practice

Wirtz, Jochen, Baron, Steve, Patterson, Anthony, Harris, Kim

Journal:

International Journal of Service Industry Management

Year:

2006

Language:

english

File:

PDF, 140 KB

english, 2006

16

Bridging the academia-practitioner divide: the case of “service theater”

Daly, Aidan, Baron, Steve, J. Dorsch, Michael, P. Fisk, Raymond, J. Grove, Stephen, Harris, Kim, Harris, Richard

Journal:

Journal of Services Marketing

Year:

2014

Language:

english

File:

PDF, 259 KB

english, 2014

17

Consumer-to-Consumer Conversations in Service Settings

Harris, Kim, Baron, Steve

Journal:

Journal of Service Research

Year:

2004

Language:

english

File:

PDF, 147 KB

english, 2004

18

Effect of Spinal Deformity on Adolescent Quality of Life

Lonner, Baron, Yoo, Andrew, Terran, Jamie S., Sponseller, Paul, Samdani, Amer, Betz, Randy, Shuffelbarger, Harry, Shah, Suken A., Newton, Peter

Journal:

Year:

2013

Language:

english

File:

PDF, 725 KB

english, 2013

19

The importance of race and social class information in the formation of expectancies about academic performance.

Cooper, Harris M., Baron, Reuben M., Lowe, Charles A.

Journal:

Journal of Educational Psychology

Year:

1975

Language:

english

File:

PDF, 721 KB

english, 1975

20

Italy's Foreign and Colonial Policy.

Harris, Norman Dwight, Tittoni, Tommaso, Bernardo, Baron

Journal:

The American Journal of International Law

Year:

1915

Language:

english

File:

PDF, 361 KB

english, 1915

21

Strangers in the night: speeddating, CCI and service businesses

Steve Baron, Anthony Patterson, Kim Harris, Julia Hodgson

Journal:

Service Business

Year:

2007

Language:

english

File:

PDF, 207 KB

english, 2007

22

Creating the service experience

Baron, Steve, Harris, Kim

Journal:

Journal of Marketing Management

Year:

2008

Language:

english

File:

PDF, 114 KB

english, 2008

23

Practical Methods for Preparing Diets Low in Sodium and High in Protein

BEYCHOK, SHERMAN, KATCHMAN, ARTHUR, BARON, HARRY, KLEINER, ISRAEL S.

Journal:

American Journal of Clinical Nutrition

Year:

1956

Language:

english

File:

PDF, 1018 KB

english, 1956

24

37. Multicenter Study of Posterior Vertebral Column Resection for Pediatric Deformity

Harry Shufflebarger, Seth Williams, Peter Newton, Amer Samdani, Randal Betz, Baron Lonner, Paul Sponseller

Journal:

The Spine Journal

Year:

2009

Language:

english

File:

PDF, 63 KB

english, 2009

25

Demonstration of a Nonstoquastic Hamiltonian in Coupled Superconducting Flux Qubits

Ozfidan, I., Deng, C., Smirnov, A.Y., Lanting, T., Harris, R., Swenson, L., Whittaker, J., Altomare, F., Babcock, M., Baron, C., Berkley, A.J., Boothby, K., Christiani, H., Bunyk, P., Enderud, C., Eve

Journal:

Physical Review Applied

Year:

2020

Language:

english

File:

PDF, 8.60 MB

english, 2020

26

Unplanned Return to the Operating Room in Patients With Adolescent Idiopathic Scoliosis

Samdani, Amer F., Belin, Eric J., Bennett, James T., Pahys, Joshua M., Marks, Michelle C., Miyanji, Firoz, Shufflebarger, Harry L., Lonner, Baron S., Newton, Peter O., Betz, Randal R., Cahill, Patrick

Journal:

Year:

2013

Language:

english

File:

PDF, 609 KB

english, 2013

27

Direct Vertebral Body Derotation, Thoracoplasty, or Both

Samdani, Amer F., Hwang, Steven W., Miyanji, Firoz, Lonner, Baron, Marks, Michelle C., Sponseller, Paul D., Newton, Peter O., Cahill, Patrick J., Shufflebarger, Harry L., Betz, Randal R.

Journal:

Year:

2012

Language:

english

File:

PDF, 166 KB

english, 2012

28

210. Surgical Site Infection in Spinal Surgery: The Newest “Never” Event

Michelle Marks, Peter Newton, Randal Betz, Paul Sponseller, Baron Lonner, Suken Shah, Harry Shufflebarger

Journal:

The Spine Journal

Year:

2009

Language:

english

File:

PDF, 503 KB

english, 2009

29

41. Rod Strength: Is it an Important Factor in Coronal and Sagittal Realignment after Surgery for Adolescent Idiopathic Scoliosis?

Suken Shah, Peter Newton, Baron Lonner, Harry Shufflebarger, Tracey Bastrom, Michelle Marks

Journal:

The Spine Journal

Year:

2009

Language:

english

File:

PDF, 121 KB

english, 2009

30

URBAN WASTELAND

Philip, Dame Diana Reader Harris, the Earl of Shelburne, Timothy Cantell, Rupert Nabarro, Gavin Simpson, Tom Baron, Denis Browne, Wilfred Burns, Nicholas Hinton and Max Nicholson

Journal:

Journal of the Royal Society of Arts

Year:

1980

Language:

english

File:

PDF, 1.66 MB

english, 1980

31

Multivariate Analysis of Factors Associated With Kyphosis Maintenance in Adolescent Idiopathic Scoliosis

Lonner, Baron S., Lazar-Antman, Meredith A., Sponseller, Paul D., Shah, Suken A., Newton, Peter O., Betz, Randal, Shufflebarger, Harry S.

Journal:

Year:

2012

Language:

english

File:

PDF, 245 KB

english, 2012

32

Ponte Osteotomies Increase the Risk of Neuromonitoring Changes in Surgery for Adolescent Idiopathic Scoliosis

Buckland, Aaron J., Moon, John Y., Betz, Randal R., Lonner, Baron S., Shufflebarger, Harry L., Errico, Thomas J.

Journal:

The Spine Journal

Year:

2017

Language:

english

File:

PDF, 95 KB

english, 2017

33

Decision-Making Behaviour of Potential Higher Education Students

Moogan, Yvonne J., Baron, Steve, Harris, Kim

Journal:

Higher Education Quarterly

Year:

1999

Language:

english

File:

PDF, 136 KB

english, 1999

34

Beyond convenience: the future for independent food and grocery retailers in the UK

Baron, Steve, Harris, Kim, Leaver, David, Oldfield, Brenda M.

Journal:

The International Review of Retail Distribution and Consumer Research

Year:

2001

Language:

english

File:

PDF, 206 KB

english, 2001

35

Complications in Operative Scheuermann Kyphosis

Lonner, Baron S., Toombs, Courtney S., Guss, Michael, Braaksma, Brian, Shah, Suken A., Samdani, Amer, Shufflebarger, Harry, Sponseller, Paul, Newton, Peter O.

Journal:

Year:

2015

Language:

english

File:

PDF, 381 KB

english, 2015

36

A theatrical perspective on service performance evaluation: The customer-critic approach

Harris, Kim, Harris, Richard, Elliott, Dominic, Baron, Steve

Journal:

Journal of Marketing Management

Year:

2011

Language:

english

File:

PDF, 291 KB

english, 2011

37

Ponte Osteotomies Increase the Risk of Neuromonitoring Alerts in Adolescent Idiopathic Scoliosis Correction Surgery

Buckland, Aaron J., Moon, John Y., Betz, Randal R., Lonner, Baron S., Newton, Peter O., Shufflebarger, Harry L., Errico, Thomas J.

Journal:

Year:

2019

Language:

english

File:

PDF, 546 KB

english, 2019

38

4:45133. Operative Management of Scheuermann's Kyphosis in 78 Patients

Baron Lonner, Carrie Scharf, Peter Newton, Michael ÓBrien, Paul Sponseller, Randal R. Betz, Lawrence Lenke, Alvin Crawford, Lynn Letko, Thomas Lowe, Harry Shufflebarger, Jurgen Harms

Journal:

The Spine Journal

Year:

2006

Language:

english

File:

PDF, 46 KB

english, 2006

39

Campylobacter pylori in the upper gastrointestinal tract of patients with HIV-1 infection.

Francis, N D, Logan, R P, Walker, M M, Polson, R J, Boylston, A W, Pinching, A J, Harris, J R, Baron, J H

Journal:

Journal of Clinical Pathology

Year:

1990

Language:

english

File:

PDF, 587 KB

english, 1990

40

Factors affecting the outcome in appearance of AIS surgery in terms of the minimal clinically important difference

Bennett, James T., Samdani, Amer F., Bastrom, Tracey P., Ames, Robert J., Miyanji, Firoz, Pahys, Joshua M., Marks, Michelle C., Lonner, Baron S., Newton, Peter O., Shufflebarger, Harry L., Yaszay, Bur

Journal:

European Spine Journal

Year:

2017

Language:

english

File:

PDF, 376 KB

english, 2017

41

Utility of Skin Grafting and Tissue Expansion in Penile Reconstruction for the Exstrophy-Epispadias Complex

Harris, T.G.W., Maruf, M., Barone, A. A. Leto, Redett, R.J., Gearhart, J.P.

Journal:

Year:

2019

Language:

english

File:

PDF, 875 KB

english, 2019

42

Service-dominant logic: marketing research implications and opportunities

Baron, Steve, Patterson, Anthony, Warnaby, Gary, Harris, Kim

Journal:

Journal of Customer Behaviour

Year:

2010

Language:

english

File:

PDF, 175 KB

english, 2010

43

Intracoronary stenting without intravascular ultrasound guidance followed by antiplatelet therapy with aspirin alone in selected patients

Paul R. Roy, Harry C. Lowe, Bruce W. Walker, David W. Baron, Thomas P. Gavaghan, John J. Morgan

Journal:

The American Journal of Cardiology

Year:

1996

Language:

english

File:

PDF, 400 KB

english, 1996

44

Pore-Filling-Dependent Selectivity Effects in the Vapor-Phase Separation of Xylene Isomers on the Metal−Organic Framework MIL-47

Finsy, Vincent, Verelst, Harry, Alaerts, Luc, De Vos, Dirk, Jacobs, Pierre A., Baron, Gino V., Denayer, Joeri F. M.

Journal:

Journal of the American Chemical Society

Year:

2008

Language:

english

File:

PDF, 966 KB

english, 2008

45

Medical News.

Ofstead, Cori L., Tosh, Pritish, Yellin, Hannah, Doyle, Evan, Rocco, Catherine, Baron, Todd, Visrodia, Kavel, Wetzler, Harry

Journal:

Year:

1912

Language:

english

File:

PDF, 202 KB

english, 1912

46

A Detailed Comparative Analysis of Anterior Versus Posterior Approach to Lenke 5C curves

Miyanji, Firoz, Nasto, Luigi A., Bastrom, Tracey, Samdani, Amer F., Yaszay, Burt, Clements, David, Shah, Suken A., Lonner, Baron, Betz, Randal R., Shufflebarger, Harry L., Newton, Peter O.

Journal:

Year:

2017

Language:

english

File:

PDF, 390 KB

english, 2017

47

EFFECTS OF HUMAN PREGNANCY SERUM ON PARTURITION IN THE RAT

ROSENFELD, SAMUEL S., LAPAN, BERNARD, BARON, HARRY

Journal:

Year:

1941

Language:

english

File:

PDF, 506 KB

english, 1941

48

Impact of Donor Type in Patients with AML Receiving Allogeneic Hematopoietic Cell Transplantation after Low-Dose TBI Based Conditioning: A Study From the Alwp of the Ebmt and Eurocord

Baron, Frédéric, Labopin, Myriam, Ruggeri, Annalisa, Cornelissen, Jan, Meijer, Ellen, Sengeloev, Henrik, Niederwieser, Dietger, de Groot, Marco R., Schouten, Harry C., Milpied, Noel, Blaise, Didier, S

Journal:

Biology of Blood and Marrow Transplantation

Year:

2018

Language:

english

File:

PDF, 124 KB

english, 2018

49

Co-translational myristoylation alters the quaternary structure of HIV-1 Nef in solution

Caitríona A. Dennis, Andrew Baron, J. Günter Grossmann, Sabine Mazaleyrat, Mark Harris, Joachim Jaeger

Journal:

Proteins: Structure, Function, and Bioinformatics

Year:

2005

Language:

english

File:

PDF, 559 KB

english, 2005

50

Hershey Medical Center Technical Workshop Report: Optimizing the design and interpretation of epidemiologic studies for assessing neurodevelopmental effects from in utero chemical exposure

Robert W. Amler, Stanley Barone Jr., Aysenil Belger, Cheston M. Berlin Jr., Christopher Cox, Harry Frank, Michael Goodman, Jean Harry, Stephen R. Hooper, Roger Ladda, Judy S. LaKind, Paul H. Lipkin, L

Journal:

NeuroToxicology

Year:

2006

Language:

english

File:

PDF, 226 KB

english, 2006

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